ihokibet Privacy Policy
This page describes what we collect when you use ihokibet and how we keep that data protected. We collect personal information to verify your identity, process your payments, and comply with local gaming regulations. We do not sell your data to third parties, and we encrypt all information in transit and at rest.
Our privacy practices reflect our commitment to account security and regulatory compliance. When you register on ihokibet, you provide your name, email, phone number, and residential address. We verify this information against official records as part of our Know Your Customer (KYC) process. We also collect transaction data—deposits, withdrawals, and wagers—to maintain accurate account records and detect suspicious activity.
If you have questions about how we handle your data, our support team is available during business hours to clarify our practices.
What Data We Collect on ihokibet
We collect several categories of data when you use ihokibet. First, we collect account information: your name, date of birth, email address, phone number, and residential address. This information is required to create your account and verify your identity. We also collect identity documents—a photo ID and proof of address—as part of our KYC verification process. These documents are stored securely and used only for verification and compliance purposes.
Second, we collect transaction data. When you deposit funds through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfers from mobile banking, local payment, online payment, or e-wallet, we record the amount, date, and payment method. We also record all withdrawals, wagers, and tournament participation. This data helps us maintain accurate account records and detect fraud.
Third, we collect technical data. When you access ihokibet, our servers record your IP address, browser type, device type, and the pages you visit. We use this information to improve our platform, diagnose technical issues, and enhance security. We also use cookies to remember your login preferences and track your session.
How We Use Your Data on ihokibet
We use your personal data for several purposes. First, we use it to verify your identity and comply with local gaming regulations. Our KYC process requires us to confirm that you are who you claim to be and that you meet eligibility requirements under applicable law. Second, we use your data to process deposits and withdrawals. We share your payment information with our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks) to complete transactions.
Third, we use your data to detect and prevent fraud. We analyze transaction patterns, login locations, and account activity to identify suspicious behavior. If we detect potential fraud, we may freeze your account pending investigation. Fourth, we use your data to provide customer support. When you contact our team, we access your account information to assist you with account recovery, payment issues, or tournament disputes.
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1
Account verificationKYC
We verify your identity using the documents you provide during registration.
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Payment processingTransactions
We share payment data with our processors to complete deposits and withdrawals.
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Fraud detectionSecurity
We analyze account activity to identify and prevent suspicious behavior.
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Customer supportAssistance
We access your account information to help resolve disputes and account issues.
Key takeaways
- We collect account information, identity documents, transaction data, and technical data
- We use your data for KYC verification, payment processing, fraud detection, and customer support
- We do not sell your data to third parties outside our payment and compliance partners
- We encrypt all data in transit and at rest using industry-standard protocols
- We retain your data for the duration of your account and for a period after closure as required by law
Third-Party Processors and Data Sharing on ihokibet
We share your data with third-party processors only when necessary to provide our service. Our payment processors (online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks) receive your payment information to process deposits and withdrawals. These processors are bound by confidentiality agreements and use your data only for payment processing.
We may also share your data with compliance partners and legal authorities when required by law. For example, if we receive a court order or regulatory request, we may disclose your account information to comply with that request. We do not share your data with marketing partners, advertisers, or any other third parties outside these categories.
Data Security and Encryption on ihokibet
We protect your data using encryption and secure storage practices. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security) protocol. Your personal information is stored on secure servers with restricted access. Only authorized team members can access your data, and they do so only for legitimate business purposes.
We also implement two-factor authentication to protect your account from unauthorized access. After you log in, we send a code to your phone or email. You must enter this code to complete login. This extra layer of security prevents unauthorized access even if someone learns your password.
Your Rights and Data Retention on ihokibet
You have the right to request a copy of your personal data held by ihokibet. You also have the right to request deletion of your data, subject to legal retention requirements. If you wish to exercise these rights, contact our support team during business hours. We will respond to your request within standard business windows.
We retain your personal information for the duration of your account. After you close your account, we retain your data for a period as required by local gaming regulations and anti-money-laundering laws. We do not retain your data longer than necessary for these purposes. If you have questions about how long we retain your data, contact our support team.
Cookies and Tracking on ihokibet
We use cookies to enhance your experience on ihokibet. Cookies are small files stored on your device that help us remember your login preferences, track your session, and analyze how you use our platform. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period).
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being set. However, disabling cookies may affect your ability to use certain features of ihokibet. We do not use cookies to track you across other websites—we only use them within the ihokibet platform.
Changes to Our Privacy Policy on ihokibet
We may update this privacy policy at any time. We will notify you of material changes via email or by posting a notice on our platform. Your continued use of ihokibet after such changes constitutes your acceptance of the updated policy. If you do not agree with any changes, you may close your account.
Contact Us About Privacy on ihokibet
If you have questions about our privacy practices or wish to exercise your rights regarding your data, contact our support team during business hours. We are available via email and phone in English and local languages. We aim to respond to all privacy inquiries within standard business windows. For data access or deletion requests, please include your account details so we can locate your information quickly.
For more information about your rights and our legal obligations, please review our terms of useFor account-related questions, visit our FAQ or contact support.
Legal and Jurisdiction Information
Service availability
We at ihokibet offer our services only in jurisdictions where local law permits online gaming and sports betting. Our platform is not available in all countries or regions. We do not operate in jurisdictions where online wagering is prohibited by law. The availability of our services depends on your location and the applicable legal framework in your jurisdiction. We do not name specific jurisdictions as legal or illegal; instead, we rely on users to verify their own compliance with local law before accessing ihokibet. If you are unsure whether our services are available in your location, we recommend contacting our support team or consulting local regulations. Our platform uses geolocation technology to restrict access from certain regions, but this is not foolproof. Users are ultimately responsible for ensuring their access complies with local law. We reserve the right to suspend or terminate accounts that access our platform from restricted jurisdictions or in violation of applicable law. Players across supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang may access ihokibet where permitted by local law.
Account eligibility
To create an account on ihokibet, you must meet the eligibility requirements set by applicable law in your jurisdiction. We do not specify a fixed age requirement in this document; instead, we require users to comply with the age and eligibility standards of their own jurisdiction. During account registration, you confirm that you meet all legal requirements to access our platform. We collect your date of birth as part of our Know Your Customer (KYC) verification process. This information helps us verify your eligibility and comply with local regulations. If we discover that an account holder does not meet eligibility requirements, we reserve the right to suspend or close the account. We do not offer account controls or account preferences as part of our standard account settings. However, users who wish to restrict their access can contact our support team to discuss account closure or other options. We do not provide financial or legal advice regarding account eligibility, and we recommend consulting local regulations or a legal professional if you have questions about your own eligibility. Your account on ihokibet is personal and non-transferable.
Local-law responsibility
Users of ihokibet are responsible for verifying that their access and use of our platform comply with the laws of their own jurisdiction. We do not provide legal advice, and we do not guarantee that our platform is legal in any specific location. Before creating an account or placing any wager, you should check the gaming and betting laws applicable to your jurisdiction. Some jurisdictions permit online gaming but restrict certain game types or betting markets. Others prohibit online gaming entirely. It is your responsibility to understand these distinctions and ensure your use of ihokibet complies with local law. We at ihokibet make reasonable efforts to restrict access from prohibited jurisdictions, but we cannot guarantee complete accuracy. If you access ihokibet from a jurisdiction where it is prohibited, you do so at your own legal risk. We are not liable for any legal consequences arising from your use of our platform in violation of local law. If you have questions about the legality of ihokibet in your jurisdiction, we recommend consulting a local legal professional or regulatory authority before proceeding.
Data and privacy scope
We at ihokibet collect personal data as part of our account registration and Know Your Customer (KYC) verification process. This data includes your name, date of birth, email address, phone number, residential address, and identity documents (photo ID and proof of address). We collect this information to verify your identity, comply with local gaming regulations, and prevent fraud. We also collect transaction data (deposits, withdrawals, and wagers) to maintain accurate account records and detect suspicious activity. We do not sell or share your personal data with third parties outside our payment processors, compliance partners, and legal authorities (when required by law). Your data is encrypted in transit and at rest using industry-standard protocols. We retain your personal information for the duration of your account and for a period after closure as required by local regulations. For more details about how we collect, use, and protect your data, please review this privacy policy. You have the right to request a copy of your personal data or ask for deletion (subject to legal retention requirements) by contacting our support team during business hours.
Contact for legal inquiries
If you have legal or compliance questions about ihokibet, you can contact our support team during business hours via email or phone. Our team operates in English and local languages and aims to respond to all inquiries within standard business windows. We do not provide legal advice, but we can clarify our policies and procedures. For questions about data privacy, you can reference this privacy policy or contact our support team. For questions about account eligibility, service availability, or local law compliance, we recommend consulting a legal professional in your jurisdiction. We also accept inquiries from regulatory authorities and legal representatives. If you need to report a compliance concern or suspected violation, contact our support team with details. We take all compliance inquiries seriously and respond according to applicable law and our internal procedures. Response times may vary depending on the nature and complexity of your inquiry, but we aim to acknowledge all inquiries within standard business hours.